FAQ
FAQ
Frequently Asked Question
Planning a road trip can raise a lot of questions — we’re here to make things simple. Below you'll find answers to some of the most common queries about our Sprinter van rentals, so you can hit the road with confidence.
What’s included with the Sprinter van rental?
12 & 17 Seater van comes fully equipped with bedding, cooking essentials, storage, and basic camping gear — everything you need for a comfortable road trip.
Do I need a special license to drive a Sprinter van in New Zealand?
No, a standard full driver’s license is all you need. If your license is not in English, you may need an international driving permit.
Is there a minimum rental period?
No, You can Rent the van from one pick up and drop location as well.
Can I pick up the van in one city and drop it off in another?
Yes! One-way rentals are available between major cities. Additional fees may apply — please contact us for options.
What if I need to cancel or change my booking?
We offer flexible cancellation and modification policies. Refer to our terms and conditions or contact us directly for details.
WIs insurance included with the rental?
Yes, basic insurance is included. We also offer additional coverage options for extra peace of mind.
What should I do if the van breaks down?
We provide 24/7 roadside assistance throughout New Zealand to ensure your journey stays on track.
Are pets allowed in the vans?
Yes, we’re pet-friendly! Just let us know in advance so we can prepare the van accordingly.